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#SBIB:35H006 --- #SBIB:340H00 --- #SBIB:340H30 --- Bestuurswetenschappen: theorieën --- Recht algemeen --- Staats- en administratief recht
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Vooral sinds de opkomst van Fortuyn in Nederland houdt de tegenstelling tussen publieke managers en professionals de gemoederen bezig. Managers van uitvoerende overheidsdiensten, leidinggevenden bij de politie, bestuurders en 'divisiemanagers' van zorginstellingen, en procesmanagers in het onderwijs zouden professionals op werkvloeren - politieagenten, artsen, onderwijzers - beklemmen, degraderen en demotiveren. Door hun behoefte om te groeien, door hun nadruk op transparantie en registratie, en hun preoccupatie met efficiency en 'targets' zouden managers allerlei problemen op werkvloeren veroorzaken, en schuldig zijn aan kwaliteitsverlies bij publieke dienstverlening. Voor velen is de oplossing inmiddels: "weg met de managers". In dit boek worden deze aantijgingen kritisch tegen het licht gehouden. Betoogd zal worden dat er rond publieke dienstverlening inderdaad veel aan de hand is, maar ook dat managers dat niet zomaar aangerekend kan worden. Nieuwe maatschappelijke opgaven die zich tijdens en rond dienstverlening voordoen - veeleisende cliënten, nieuwe technologieën, betwiste kennis, mediadruk - gaan professionals te boven, en vragen juist om managers. In plaats van de simpele post-Fortuynvoorstelling van politici die goede beslissingen nemen en professionals die dan kwaliteit leveren, en niets daartussen zijn goede publieke managers nodig die tussen politiek en professionals maatschappelijke opgaven aangaan. Dat vereist wel specifieke capaciteiten, want het zakelijke management en de steriele MBA-taal waarop veel publieke managers leunen, schieten tekort
Public administration --- Organization theory --- Netherlands --- Overheid --- Management --- Non-profitsector --- Dienstverlening --- Kwaliteit --- #SBIB:35H2111 --- #SBIB:35H006 --- Personeelsmanagement: openbaar ambt: Nederland --- Bestuurswetenschappen: theorieën --- Kwaliteit (proceskenmerk)
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The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and elsewhere, there's been massive investment in public sector 'improvement', 'customer choice' has been increased and new targets have been set and refined.But our experience is that things haven't changed much. This is because governments have invested in the wrong things. Belief in targets, incentives and inspection; belief in economies of scale and shared back-office services; belief in 'deliverology... these are all wrong-headed ideas and yet they have underpinned this government's attempts to reform the public sector.John Seddon here dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.In place of the current mess, he advocates a Systems Thinking approach where individuals come first, waste is reduced and responsibility replaces blame. It's an approach that is proven, successful and relatively cheap - and one that governments around the world, and their advisers, need to adopt urgently.
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State, The --- Etat --- #SBIB:324H20 --- #SBIB:17H3 --- #SBIB:35H006 --- Politologie: theorieën (democratie, comparatieve studieën….) --- Politieke wijsbegeerte --- Bestuurswetenschappen: theorieën --- Administration --- Commonwealth, The --- Sovereignty --- Political science
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Political sociology --- #SBIB:35H006 --- #SBIB:324H40 --- Bestuurswetenschappen: theorieën --- Politieke structuren: algemeen --- Political science --- Public institutions. --- Philosophy. --- Public institutions --- Government institutions --- Institutions, Public --- Institutions, State --- State institutions --- Associations, institutions, etc. --- Political philosophy --- Philosophy
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Prediction theory --- Forecasting --- Philosophy, French --- Prévision, Théorie de la --- Prévision --- Philosophie française --- #SBIB:35H006 --- #SBIB:1H54 --- Bestuurswetenschappen: theorieën --- Filosofie van de Hedendaagse tijd (na 1830)
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With the rush of calamitous events in recent years-the September 11 terror attacks, the Iraq imbroglio, and hurricanes Katrina and Rita-Americans feel themselves to be living in dark times. Trust in one another and in the government is at low ebb. People in public service face profound challenges to the meaning and efficacy of their work. Where can a public servant turn for a public philosophy to sustain practice?Inspired by Hannah Arendt and several other philosophers, Governance in Dark Times is the first book to explore the philosophical and value underpinnings needed to guide public servan
Public administration --- Public administration. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Philosophy. --- #SBIB:35H006 --- Philosophy --- Bestuurswetenschappen: theorieën
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"Answers questions on the future of government innovation and its effect on citizens and democratic governance by presenting a comprehensive approach to advancing the practice and study of innovation in government. Discusses new research on innovation, explores the impact of programs that recognize innovation, and considers challenges to replicating innovations"--Provided by publisher.
Sociology of policy --- Government --- #SBIB:35H305 --- #SBIB:35H006 --- Organisatieleer: organisatieverandering --- Bestuurswetenschappen: theorieën --- Overheidsmanagement: innovatie --- Overheidsmanagement: innovatie. --- Organizational change --- Political planning --- Change, Organizational --- Organization development --- Organizational development --- Organizational innovation --- Planning in politics --- Public policy --- Management --- Organization --- Manpower planning --- Planning --- Policy sciences --- Politics, Practical --- Public administration
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#SBIB:35H006 --- Bestuurswetenschappen: theorieën --- Public administration --- United States --- Social service --- Contracting out --- Public welfare --- Economic policy --- Public-private sector cooperation --- Benevolent institutions --- Philanthropy --- Relief stations (for the poor) --- Social service agencies --- Social welfare --- Social work --- Human services --- Poor relief --- Public assistance --- Public charities --- Public relief --- Public welfare reform --- Relief (Aid) --- Welfare (Public assistance) --- Welfare reform --- Government policy --- Economic policy.
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Equality --- Democracy --- Representative government and representation --- OECD countries --- Politics and government --- #SBIB:324H40 --- #SBIB:35H006 --- #SBIB:35H435 --- Parliamentary government --- Political representation --- Representation --- Self-government --- Constitutional history --- Constitutional law --- Political science --- Elections --- Republics --- Suffrage --- Egalitarianism --- Inequality --- Social equality --- Social inequality --- Sociology --- Liberty --- Politieke structuren: algemeen --- Bestuurswetenschappen: theorieën --- Beleidssectoren: economisch en werkgelegenheidsbeleid --- OECD member countries --- Organisation for Economic Co-operation and Development countries --- Politics and government. --- Equality - OECD countries --- Democracy - OECD countries --- Representative government and representation - OECD countries --- OECD countries - Politics and government
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